This website uses cookies to ensure you get the best experience.

Vainu and our selected partners use cookies and similar technologies (together “cookies”) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics and marketing purposes.

See our Cookie Policy to read more about the cookies we set.

You can withdraw and manage your consent at any time, by clicking “Manage cookies” at the bottom of each website page.

Select which cookies you accept

On this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly.

If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link “Manage Cookies”, which is always available at the bottom of the site.

To learn more about what the different types of cookies do, how your data is used when they are set etc, see our Cookie Policy.

These cookies are necessary to make the site work properly, and are always set when you visit the site.

Vendors Teamtailor

These cookies collect information to help us understand how the site is being used.

Vendors Teamtailor

These cookies are used to make advertising messages more relevant to you. In some cases, they also deliver additional functions on the site.

Vendors Meta
Skip to main content
Vainu career site
Customer Success · Stockholm · Hybrid

Customer Success Manager (Swedish Speaker)

Customer Success Manager

About Vainu Vainu is a Nordic company data platform that turns data into reliable actions for AI and humans. We empower sales, marketing, and data teams with the foundation they need for confident decision-making, powered by official-source data and real-time events. 

Our customer base in Sweden is growing steadily, and we are looking for a commercial-minded Customer Success Manager to join our Stockholm team.

Here are some of our Customer Cases and a short video on the Vainu Platform.

Key Details

  • Location: Stockholm (Drottninggatan 55).

  • Work Model: Hybrid. For the first 6 months, we focus on in-office collaboration to ensure you learn the basics of Vainu and the role. After onboarding, we work from the office 2-3 days a week.

  • Base Salary: SEK 37.000 - 45.000 per month (depending on seniority).

  • Commission: Monthly commission based on portfolio size and retention. On-target is approximately SEK 10.000 - 20.000 per month.

The Role: Portfolio Growth & Retention

This is not a traditional support-focused Customer Success role. This is a proactively commercial role focused on driving growth.

While you will manage a dedicated portfolio, your primary goal is to act as a strategic partner—helping Directors of Revenue Operations, Sales, and Marketing utilize Vainu’s data to build solid business opportunities. You will need a "hunter" mindset to identify upsell opportunities within your accounts and drive expansion.

Key Responsibilities:

  • Manage and grow a dedicated portfolio of B2B SaaS customers.

  • Identify upsell opportunities and drive revenue growth (Net Retention Rate is your primary KPI).

  • Consult clients on how to optimize their processes using Vainu’s data within their CRM (HubSpot, Salesforce, etc.).

  • Steer sales discussions to uncover value and align Vainu’s solutions with the customer's strategic goals.

What we expect from you

  • Experience: Previous CS or Account Management experience with a proven track record of B2B sales, preferably within the SaaS industry.

  • Tech Savvy: A solid understanding of common CRMs (HubSpot, Salesforce, Dynamics, Pipedrive) and the RevOps landscape.

  • Communication: Native-level proficiency in Swedish and professional fluency in English. Other Nordic languages are a plus.

  • Mindset: You are goal-oriented, enjoy exceeding targets, and have strong business acumen.

  • Education: Bachelor's degree in business, marketing, or a related field is preferred.

Life at Vainu

  • The Gear: Work equipment of your choice (e.g., MacBook laptop and iPhone).

  • The Vibe: Nice colleagues and cool company events—breakfast at the office every Wednesday, monthly after-works, and quarterly team meet-ups/trips.

  • The Flexibility: We value work-life balance and offer flexible working hours.

The Recruiting Process

  1. Apply Online: Tell us why you want to work at Vainu!

  2. Screening Call: A chat with our HR team.

  3. First Interview: Deep dive into your experience.

  4. Online Assessment.

  5. Case Interview: Present a business case to Vainu’s senior management.

  6. Reference Calls & Offer.

Questions? You are welcome to contact us if you have any questions.



Department
Customer Success
Locations
Stockholm
Remote status
Hybrid
Picture of Pauliina Päivärinta
Contact Pauliina Päivärinta Head of People Development & HR – HR

Colleagues

Picture of Tove Munthe
Tove Munthe
Customer Success Manager
Picture of Joska Pasuri
Joska Pasuri
Customer Success Manager
Picture of Sini Raininko
Sini Raininko
Customer Success Manager

Stockholm

About Vainu


We empower B2B professionals to achieve better business results by providing them with world-class company information that drives action.

 Learn more at www.vainu.com.

Founded in Helsinki
Co-workers 80
Customer Success · Stockholm · Hybrid

Customer Success Manager (Swedish Speaker)

Loading application form

Already working at Vainu?

Let’s recruit together and find your next colleague.

@vainu.io
Applicant tracking system by Teamtailor